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A quick summary

For those of you who need a really abbreviated summary:

  • Some PacketFlux SyncBoxes which were manufactured between 2017 and 2020 (inclusive) will likely stop providing reliable timing signals either on December 31st or January 1st of this year (2023/2024).
  • The timing signals are essential to the proper operation of certain Cambium and other radios. Wireless ISP's (and others) may experience customer and/or network impacts as a result of these failures.
  • Normal operation should resume after a reboot of the affected devices. As such, all affected devices will need to be rebooted if they fail.
  • All affected devices should be marked with Revision J. Older devices won't be affected, newer devices should be ok.
  • There are various steps one can take ahead of time to limit the impact of this event. This website documents those steps.

For more detailed information, please review the remaining documentation on this website.